Should you let a chatbot manage your money?

VOX - Oct 23, 2026

A complaint I hear a lot from my millennial peers is that our parents didn’t teach us enough about money. I can say that personal finance wasn’t dinner table conversation in my house, and even as I went off to college and started fending for myself, it was almost a taboo subject. When it came to money, people either had it or they didn’t, and you definitely didn’t talk about it.  Maybe this is why the average American isn’t exactly fluent in personal finance, and the situation is getting worse. Americans can only answer about 50 percent of basic questions about borrowing, savings, and risk on a financial literacy survey, according to a 2026 study by TIAA, a retirement services company. About a third of those surveyed said they have a hard time making ends meet and are debt-constrained. These figures have remained relatively unchanged for nearly a decade, but dropped to their lowest level in this year’s study.  It makes sense: It’s hard to learn about money when it’s not taught in schools, and it’s such an intensely private topic. It’s also hard to make good financial decisions when you’re one of the growing number of American households struggling to pay...

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