Pure Romance Launches Game-Changing Technology App

Dec 9, 2021

Pure Romance Launches Game-Changing Technology App

United States - December 7, 2021 /MarketersMedia/ —

Pure Romance executives and distributors are in love with their PR Connect app from NOW Technologies.

Launched this fall, the app is allowing the Cincinnati, Ohio-based intimacy products company to support its Partners and target customers in more strategic, effective ways than ever before.

“One of the app’s biggest benefits is its ability to collect and analyze meaningful data”, says Chris Postler, Pure Romance Chief Operating Officer. “In the past, we were putting things out there in the back office and saying to Partners, ‘Come get it, and let us know how it goes.’ There was a gap between their customers getting information and what the customers did when they received our messages. The PR Connect app has been able to close that information gap.” As a result, the company is starting to tie salesforce activity directly to the sales Partners generating it, Postler says.

Because of this robust data, Pure Romance Partners also are setting some new standards for the industry—like changing up the classic direct selling tool of samples. Partners are using samples to re-market to current customers in addition to offering them to prospects: Because the app collects information on things like how often customers who love product A also buy product B, Partners are re-engaging lapsed product A buyers with free samples of product B. “We’ve been on the platform for two months, and we are learning something new every day from our Partners about how they’ve decided to use the platform,” Postler says.

In direct selling, effective communication is just as important as data-driven activity. And Postler says the PR Connect app allows Pure Romance to deliver authentic, customized training and marketing materials to Partners, depending on their needs and level of experience. “We want to be speaking to our Partners and our customers with the Pure Romance voice, and we want that voice to be consistent, but we also want it to be very, very engaging. The app allows us to tailor these messages and segment them to the person at their point in the journey.”

With more than 60 percent of Partners now using PR Connect, Pure Romance officials say the app has become a critical part of the company’s overall digital development, which was accelerated during the COVID-19 pandemic. “Our business was 95 percent done through in-home parties,” says Chris Cicchinelli, Pure Romance President. “With virtually the whole world going into lock-down, we had to add focus to our e-commerce and social media platforms. I also put a large focus on communication and wanted the entire process streamlined.”

The PR Connect app is a seamless, comprehensive digital sales, marketing and communication platform that aligns with Pure Romance’s overall strategy, which is about giving Partners every opportunity to succeed professionally and personally. Says Postler, “We are always finding new ways to enrich the lives of our consultants through meaningful virtual engagement, which improves not only their daily outlooks but motivates them to go out there and earn the income they need to live the life that they deserve.”

About NOW Technologies
NOW Technologies is the premier provider of customizable digital sales, marketing and distributor enablement solutions for the direct selling industry. The NOW Tech platform, available as a native mobile or web app, provides powerful features such as instant sampling, a comprehensive social selling suite, in-app chat, and smart alerts that guide a distributor on how to succeed in their business. This is in addition to the core solutions which enable companies to communicate, onboard, train and provide streamlined sales and marketing tools to their salesforce. Leveraging 35 years of direct selling industry experience, NOW Technologies has progressively expanded their platform in recent years, becoming the most comprehensive, customizable and powerful customer acquisition and distributor activation tool for direct sellers worldwide.

For more information about NOW Technologies and the range of solutions offered, visit now-tech.com and follow on Facebook, Instagram and LinkedIn.

Contact Info:
Name: Noah Westerlund, Executive Vice President
Email: Send Email
Organization: NOW Technologies, LLC
Address: 5800 Democracy Drive Suite 100 Plano, TX 75024 United States
Website: http://www.now-tech.com

Source URL: https://marketersmedia.com/pure-romance-launches-game-changing-technology-app/89055840

Source: MarketersMedia

Release ID: 89055840

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You’re supposed to get one free doctor’s visit every year. So why are so many Americans being charged?

Oct 1, 2026

You’re supposed to get one free doctor’s visit every year. So why are so many Americans being charged?

After moving to West Virginia last year, Steve Kuo signed up for a new insurance plan that would cost him $500 a month. But there was one upside: He knew he was entitled to a free preventive visit. He wanted to take advantage of it, so he made an appointment at a clinic near his new home. But then when he got there, they asked about his medical history and he mentioned prior kidney problems. When he received a bill a few weeks later, he had been charged twice for the same appointment: Once as that free preventive visit, once as an “office sick visit” because of the kidney conversation. He was flummoxed — and very annoyed, as he shared on social media. “No copayment means no copayment, exactly as stated in the insurance guidelines,” Kuo told me over email. “What is written and agreed upon should be honored.” He is far from alone. On Reddit, I easily found more than a dozen examples in just the past year of people getting a surprise bill for what they thought was going to be a free visit.  One woman posted a nearly $1,000 bill she’d received for what she thought was going to be a preventive gynecology visit. Another woman said that she ended up facing roughly $3,000 bills because she was given an ultrasound (which she said she didn’t request) at a preventive visit, and then her blood draw was sent to an out-of-network lab. Another person lamented that they had been billed $170 for an office visit because they had briefly mentioned back stiffness. It’s not supposed to be like this. Americans don’t get much when it comes to our healthcare, but most of us are supposed to be entitled to at least one thing: Once every year, no matter your health insurance, you can go to the doctor with the goal of preventing future health problems by discussing important vaccinations, cancer screenings, and cardiovascular health screenings. The Affordable Care Act made that the law in 2010. But more than 15 years later, people all over the country are walking into their doctor’s office, thinking they’re entitled to that one free visit every year, and walking out being billed for a sick visit, blood labs, and more. Researchers estimate that Americans spend tens of millions, maybe hundreds of millions of dollars every year on services that are supposed to be free under the ACA. Dr. Yalda Jabbarpour, a family physician in the Washington, DC, area and medical director of the Robert Graham Center for Policy Studies, told me she still deals all the time with people’s confusion about what a preventive visit really means. “Every single time I’m in the clinic, this issue comes up with a patient. And it’s sad that it comes up,” Jabbarpour told me. “In my mind, the blame is not to be put on the patient. The blame is not to be put on the physician. Really, this points to a bigger system issue that we need to solve.” How could a seemingly simple promise of one free annual doctor’s visit result in a situation so convoluted that patients and doctors are still struggling with it nearly two decades later? And how might we fix it? Patients are getting surprise bills from their doctors — and they’re pissed off The goal of the ACA was to expand coverage and make sure health insurance would be comprehensive to actually help people stay healthy. As part of that project, the authors of the law added a mandate for insurers to cover those services, including an annual wellness exam. The problem is, they did not define what the parameters of that preventive visit actually were, said Alex Hoagland, a healthcare economist at the University of Toronto.  “It didn’t establish a clear definition of…all the diagnosis codes and procedure codes and how frequently you get that combination within a year,” he said. “They don’t define what actually is preventive care and what’s not.” Do’s and don’t’s for a preventive visit: Topics that should be free to talk about: routine vaccinations, many cancer screenings, screenings for diabetes and cardiovascular health, contraception. Topics that could lead to you getting charged: chronic pain, prior medical problems, other physical and mental health symptoms (including depression). If you are a first-time visitor at a doctor’s office, you may also be charged a “new patient” fee. That has left each insurer to define a preventive visit on their own — and that’s where the perverse incentives that leave patients in a lurch begin. Preventive visits are supposed to be reserved strictly for screenings and talking about other preventive measures you can take to protect your long-term health, but you may get billed for an “office visit” or a “sick visit” if you talk about any specific symptom you’re experiencing, the same as if you had come in because you had the flu.  Health insurers have an incentive to keep the definition of preventive care as narrow as possible, so they have to pay fewer claims without any contribution from the patient. At the same time, doctors want to be paid for the actual services that they are providing. If somebody does bring up a bigger health problem during a preventive visit, then the doctor reasonably wants to be paid accordingly.  “I know, particularly in the healthcare space, it’s really popular to blame one party or another, and here I don’t think it’s a matter of corporate greed or physician incompetence or whatever,” Hoagland said. “It’s just a natural mismatch of incentives.” So the reality is that “one free doctor’s visit” sounds straightforward, but, in practice, it’s much more complicated. You as the patient might think of it as one visit, but in our fee-for-service healthcare system, where providers bill based on each specific thing they do, it’s not. The conversation about your vaccination may be free — but asking about your back pain is not. If you get blood tests ordered, that’s another line item. The list goes on. “It’s not like you walk into a doctor’s office and it’s just one thing that happens, right?” said Sabrina Corlette, co-director of the Center on Health Insurance Reforms at Georgetown University. “It’s multiple different things that are happening when you go into a doctor’s office.” Part of the problem may be that it’s one free visit. We Americans are consumers at heart: Tell us we’re going to get something for free and we want to take advantage of it. But having just one free visit may also lead to people bringing a laundry list of questions to that preventive visit, because they think of it as their only chance to ask everything of their doctor.  That makes it easy for the discussion to tip over into a sick visit — and not only does that lead to a surprise bill, it can also crowd out the conversation about prevention that the visit is supposed to be focused on. “What ends up happening a lot…is that a patient comes in for their annual visit, and in their mind, that is their time to bring up every single thing that’s been happening during the year, because they see it as the free visit to bring up everything that’s happened during the year. For some patients, that takes up the entire visit,” Jabbarpour told me. “They leave, and it’s like, ‘Oh my god, we forgot to do all the screening things: the vaccinations, the cancer screenings, and the cardiovascular risk screening.’ And then something happens down the line because you never address those screenings.” A 2021 study by Hoagland and Paul Shafer, both of Boston University at the time, estimated that Americans with employer-sponsored insurance had in 2018 alone paid between $75 million and $219 million in medical bills that should have been free. They were more likely to be charged for things like contraception or cholesterol and diabetes screenings, with individuals sometimes paying hundreds of dollars for those services. Hoagland told me he had been billed for preventive visits because he has type 1 diabetes and the system automatically categorized his appointment as a diabetic visit. Earlier this year, he co-authored a study that found people with chronic conditions were more likely to be charged for preventive care. Corlette said that she too had recently been charged for what was supposed to be a preventive visit after she mentioned an issue as an aside. And these are folks who study health care for a living. “It was literally maybe a 10-second conversation where I would ask the doctor a question about something,” she said. “And that triggered it.” Colonoscopies are another dramatic example of how this issue plays out in real life; Corlette told me the procedure was one of the first services where this fuzzy line between prevention and treatment under the ACA became obvious. People go under for what is supposed to be a preventive colonoscopy. But then their doctor finds a polyp and decides to remove it — good clinical practice, but as a result, their patient could end up being charged thousands of dollars because the colonoscopy was no longer preventive once that polyp was snipped. “All of a sudden, that would trigger what the patient thought was a preventive service into a cost-sharing obligation,” Corlette said. “Colonoscopies can be thousands of dollars. That was when we were first like, ‘Oh, yeah, this is a more complicated area than I think the lawmakers that drafted this provision originally envisioned.’” How the US could fix our preventive visit headaches The ACA’s preventive visit promise was clearly well-intentioned and it’s worth remembering that, if you look in the aggregate, more Americans are getting more free preventive care than they did before the law was passed. The problem, as much as anything, is expectations: People think they’re entitled to a free visit and are understandably frustrated when they get billed for it. “The difference is before the Affordable Care Act, maybe they anticipated some kind of cost-sharing,” Hoagland said. “But after, they expect it to be free.” Sign up for the Good Medicine newsletter Our political wellness landscape has shifted: new leaders, shady science, contradictory advice, broken

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