Delta struggles through third day of computer problems

Luggage sits on the tarmac Monday, Aug. 8, 2016, by gates at Orlando International Airport, in Orlando, Fla., after a computer outage. Delta Air Lines delayed or canceled hundreds of flights Monday after its computer systems crashed, stranding thousands of people on a busy travel day. (Red Huber/Orlando Sentinel via AP)
Delta passengers stand in line as the carrier slogged through day two of its recovery from a global computer outage, Tuesday, Aug. 9, 2016, in Salt Lake City. By early afternoon, Delta said it had canceled about 530 flights as it moved planes and crews to “reset” its operation. Nearly 1,200 Delta flights had been delayed, according to tracking service FlightStats Inc. (AP Photo/Rick Bowmer)
FILE - In this Tuesday, Aug. 9, 2016 file photo, Delta passengers stand in line as the carrier slogged through day two of its recovery from a global computer outage at Salt Lake City International Airport, in Salt Lake City. Delta fliers faced delays, cancelations and more headaches Wednesday as the Atlanta-based airline struggled with its computer systems for the third straight day. (AP Photo/Rick Bowmer)

NEW YORK — Delta fliers faced delays, cancellations and more headaches Wednesday as the Atlanta-based airline struggled with its computer systems for the third straight day.

More than 300 flights were canceled by the afternoon, in addition to the 800 scrapped Tuesday and 1,000 canceled Monday. Hundreds of other flights were delayed Wednesday.

Delta Air Lines CEO Ed Bastian once again apologized for the meltdown.

He told The Associated Press that while he knew the airline needed to make technological investments — an updated mobile app for instance — "we did not believe, by any means, that we had this type of vulnerability."

Bastian said that by late afternoon Wednesday, the airline was "largely back to normal."

Hundreds of thousands of passengers have been stranded overnight throughout the ordeal, many spending the night in airports around the globe. Others were put up in hotels by Delta, including 2,300 in Atlanta alone Tuesday night.

The system the airline uses to check in and board passengers as well as dispatch its planes is still slow, Gil West, Delta's chief operating officer said Tuesday.

The problems started early Monday when, according to a statement by West, critical piece of equipment failed at the airline's headquarters. It caused a loss of power and key systems and equipment did not switch over to backups as designed.

Delta extended a travel-waiver policy to help stranded passengers rearrange their travel plans. It offered refunds and $200 in travel vouchers to people whose flights were canceled or delayed at least three hours.

Airlines have been packing more people in each plane, so when a major carrier has a technology crash it's harder to find seats for the waylaid. Last month, the average Delta flight was 87 percent full.

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Follow Scott Mayerowitz at twitter.com/GlobeTrotScott. His work can be found at http://bigstory.ap.org/content/scott-mayerowitz

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